We will get back to you latest within one working day from the initial inquiry or contact request.
Support Email: info(at)funeraldesignshop.com
Support Phones: +358 40 546 62 99 Anna Ylinen
We operate from Monday to Friday, 9am - 4pm (UTC +2) We are shut on Saturdays, Sundays and bank holidays.
We deal products once a week and orders usually arrive within 5 days from the time they are shipped.
Shipping charges include postage and packaging charges. The charges can be checked after selecting payment and delivery options in the cart. The orders will be delivered as packages. Packages can be followed with a tracking number.
The exact costs of the order can be seen in the cart.
The product can be returned or changed within 14 days of the order. Returns apply only the products in their original packaging and in their original condition and only by customers cost.
Please return the package with the following information:
Company name, address, phone number and e-mail address
Funeral Design Shop
FI-15860 HOLLOLA; FINLAND
We do not accept returns after 14 days from delivery.
If the product has been lost or damaged during shipping or if the customer has received the wrong product, you should immediately inform us: info(at)funeraldesignshop.com
Funeral Design Shop Oy
FI-15680 HOLLOLA, FINLAND